Shipping & Delivery Policy

Welcome to MufaddalShop! We are committed to delivering your orders quickly, safely, and efficiently. Please read our Shipping & Delivery Policy carefully before placing an order.

Order Processing

• All orders are processed within 1–3 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• Once your order is shipped, you will receive a confirmation message or email with delivery details.

Delivery Time

Estimated delivery times may vary depending on your location:

• Inside Dhaka: 1–3 business days
• Outside Dhaka: 3–7 business days

Please note that delivery delays may occur during holidays, special campaigns, or due to unforeseen circumstances.

Shipping Charges

• Shipping charges are calculated based on your delivery location and order size.
• The final shipping cost will be shown during checkout or confirmed before dispatch.

Delivery Coverage

We currently deliver across Bangladesh through trusted courier partners.

Order Tracking

Customers may contact our support team for shipment updates and tracking information.

Failed Delivery

If a delivery attempt fails due to incorrect address or unavailable recipient:

• Our delivery partner may attempt redelivery.
• Additional delivery charges may apply for repeated delivery attempts.

Damaged or Missing Items

If you receive a damaged package or missing item, please contact us within 24 hours of delivery with clear photos and order details.

Contact Us

For any shipping or delivery-related questions, please contact MufaddalShop customer support.

Thank you for shopping with MufaddalShop!